SO SO sad!

I was VERY excited today! I checked my UPS tracking numbers this morning and all the RIBBON was out for delivery. There had been 20 spools back ordered that ironically were scheduled to be delivered on the the very day the initial order was being delivered. I grabbed my boxes out of the garage in anticipation of stuffing them full of ribbon for all the ladies in the ribbon share. At about 5 p.m. my doorbell rang... it was UPS.... YAY right? Um, Mr. Brown only delivered one smallish package that I KNEW could not be 120 spools of ribbon. So, I opened it up and it was 20 spools of ribbon. I checked the tracking on the 1st package that had the bulk of the ribbon in it and this is what it said:


EL PASO,TX, US
12/01/2006
4:54 P.M.
THE PACKAGE WAS DAMAGED IN TRANSIT. UPS WILL NOTIFY THE SENDER WITH THE DETAILS
12/01/2006
8:10 A.M.
OUT FOR DELIVERY
12/01/2006
6:33 A.M.
DESTINATION SCAN
12/01/2006
6:30 A.M.
ARRIVAL SCAN
ALBUQUERQUE,NM, US
12/01/2006
1:04 A.M.
DEPARTURE SCAN
ALBUQUERQUE,NM, US
11/30/2006
2:23 P.M.
ARRIVAL SCAN
HODGKINS,IL, US
11/28/2006
9:30 A.M.
DEPARTURE SCAN
11/28/2006
1:08 A.M.
ARRIVAL SCAN
PALATINE,IL, US
11/28/2006
12:28 A.M.
DEPARTURE SCAN
PALATINE,IL, US
11/27/2006
5:50 P.M.
ORIGIN SCAN
US
11/22/2006
5:02 P.M.
BILLING INFORMATION RECEIVED

I immediately called UPS who could give me no more info other than they would be contacting the shipper to advise them of the situation. I am SO SO SO annoyed. I tried to call the local distribution center so that I could physically go see the ribbon. UPS would not give me a phone number for them. The 1-800 # told me I would be contacted within 1 hour. It has been about 7 hours now and I have not received a call! I don't see how it can be damaged unless it got wet. It's not like ribbon can BREAK KWIM? So.... now I have to wait until Monday to figure out what is going on with that poor homeless ribbon. I guess we will have to wait a little longer. :( In the meantime, I will begin cutting the 20 spools that DID make it. *sigh* SO close, yet SO far away.

So, there is the ribbon update. Sorry for the delay. It is out of my hands. :( I will keep you updated.